![]() ![]() They have one plan called “essentials” that includes most of the things an average user needs. The subscription cost is also reasonable. And they claim that they have been better now and their goal is to reply withing 24 hours. But in contrast to the support at 1Password, you at least get answers without smug remarks and impertinent comments. You do get answers, but you can’t really rely on getting them within a reasonable timespan. It just feels like an app made with the customer in center.Īlas, the support at mSecure is not much better now than before. They also have a Sharing Center, a way to share your passwords or other info in mSecure with others. But without the bells, whistles and pointless happycoloured meters. They have a Security Center, which is their version of the Watchtower in 1Password. It looks and feels like a Mac app, and they have a Watch app. ![]() V 6 is out of beta and is actually really good. The reasons are the same as I wrote in the first article, but also I find that these last seven months the app has improved. To me however I can’t justify the high subscription cost with what I get for the money. To many people I guess 1Password is a good enough app to stay with. This in combination with the choise of building the MacOS app with Electron gives me the feeling that AgileBits not only tries to find new subscribers in the Windows and Android universes, which is understandable, but they are turning their back against the Apple users that still is the bigger part of their subscriber base. To be honest,mSecure doesn’t support many languages either, but they never did, so at least they haven’t taken anything away from what they offered earlier. They also have dropped most of the localisations they support in v 7, so if you aren’t from one of their few official languages there is no longer any support for your language. And finally they have taken down the MacOS version from App Store and you now need to download out from their website instead. They now demand that you move your external vaults (that is: any vault from v7 that you backup outside of the 1Password cloud, for instance iCoud or Dropbox) to their own cloud solution. Other things in v8 is that they now only give their subscribers the option to use 1Passwords own cloud for backups, the support for using Dropbox or iCloud is not available anymore. Then what is the point in upgrading at all? ‘The old Apple Watch app could not be included in 1Password for compatibility reasons.’ In an email they write ‘As you have already gathered, we currently have nothing to announce with regards to a Watch app in 1Password 8…’ Instead they gave this advice to those who wants a password manager on their watch: ’In the meantime, you can leave 1Password 7 installed on your phone to retain the Watch app on your wrist.’ So the advice is: in order to use a new version of the app you are advised to keep the old version aswell. The support for Apple Watch that 1Password had in v 7 was gone, and when asked, their answers didn’t really point towards any interest from them to include it in the future. Recently Agilebits released v 8 on iOS and iPadOS, and that was from my point of view not an upgrade to something better for iOS-users. My main reasons were mainly the sub par support at mSecure, and some of the new features in 1Password 8. In an earlier article ‘Why I left 1Password and then came back’ I wrote about the reasons why I went back to 1Password after trying mSecure for a while. ![]() So once again it is time to leave 1Password, and this time it is for good. After going back to 1Password about seven months ago, the development of the app has gone in a way that does not meet my needs today. ![]()
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